CRE8® COMPLEX COMPUTER SYSTEM REPLACEMENT CUSTOMER SUCCESS STORY EXAMPLES
Complex system examples include Extending investment in current data systems, assisting with implementation of COTS (off-the-shelf) software solutions, assessment of Porting, COTS, and Custom Development options, and development of detailed application designs for Custom Developed solutions.
| Industry | Area | Intervention | Result |
| Wireless Telecom | Asset Management | Prolong Current Data System | Identified how to avoid million dollar replacement of an asset management system through process changes. New process rolled out in 30 days. |
| Banking | Loans | Prolong Current Data System | Costed out current fees associated with outsourced system. Compared cost to replacement of system with in-house solution. Utilized information to save organization millions of dollars in outsource fees. |
| Retail | Human Resources | Prolong Current Data System | Determined how to resolve key HR issues through process redesign. New process rolled out to all corporate, regional, district and stores locations in the US and Canada within 90 days. |
| Housing Authority | Admission | Prolong Current Data System | Redesign identified how to reduce process steps by 20% and current process stress points by 40%. |
| Law Enforcement | Operational | COTS | Documented chain of evidence processes to be used to determine how new COTS package will need to automate and impact current process. |
| City Light | Numerous Areas | COTS | Documented numerous processes. Organization used process blueprints to determine how new COTS package will need to automate and impact current processes. |
| Insurance | Application/ New Complex System | New Custom Data System | Assessed Porting, COTS, and Custom Development options. Based upon assessment and fit analysis determined custom development was best options. Developed detailed application design, process, and business rule requirements. New custom data system rolled out on-time and 900K under budget. |
| Courts | Court System | New Custom Data System | Assessed custom legacy data system. Identified how to reduce complexity of system by 40%. Developed replacement application design, workflow patterns and process rules. |
| Department Of Transportation | Traffic Accident | New Custom Data System | Assisted in detailed application design for new custom data system to replaced failed data system. New data system rolled out successfully. on time. |
Additional CRE8 Complex Computer System Replacement Resources:
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