What Is Continuous Process Improvement? CPI Consulting Assistance.Continuous Process Improvement definition and consulting assistance. What is a Continuous Process Improvement? Continuous Process Improvement (CPI) is an ongoing “never-ending” effort to improve people, processes, and systems. CPI is focused on incremental improvements over time, where processes are constantly evaluated and improved versus a single large improvement event. CPI focuses on everyone working together from senior management to workers to identify how to improve the process instead of placing blame. W. Edwards Deming, a pioneer of the field, saw CPI as part of the 'system' whereby feedback from the process and customer are evaluated against organizational goals. Some CPI projects use a Kaizen event (improvement), which is a method made famous by the book of Masaaki Imai “Kaizen: The Key to Japan's Competitive Success.” Kaizen teaches people how to perform experiments on their work using the scientific method, identifies how to learn to spot and eliminate waste (unnecessary work) in business processes, encourages continuous improvement to eliminate all waste and is used when appropriate (need for a solution is urgent, big impact projects). For a free phone consultation to discuss your CPI needs and how CRE8 Independent Consultants can be of help, contact us. We also provide:
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